All Systems Operational

About This Site

This page is used to communicate both planned maintenance and unplanned outages affecting EMU I.T. computing systems.

All planned maintenance for major EMU systems is scheduled in conjunction with the ERP-Business Operations Committee (BOC). The BOC includes representation from various campus units and Faculty Senate. Maintenance dates can be found on the Maintenance Calendar which is published annually in December for the coming calendar year.

Uptime over the past 90 days. View historical uptime.
my.emich.edu ? Operational
I.T. Service Desk System ? Operational
Authentication, Accounts and Passwords ? Operational
CAS Authentication ? Operational
ADFS Authentication ? Operational
Duo Core Authentication Service Operational
Duo Push Delivery Operational
Duo SMS Message Delivery Operational
Duo Phone Call Delivery Operational
Microsoft EntraID SSO Services ? Operational
Administrative & Enterprise Systems Operational
Banner ERP ? Operational
Self Service Banner ? Operational
Applications Manager Operational
Banner Imaging ? Operational
Banner Reporting ? Operational
ePrint Operational
IRIM ? Operational
Transact (Blackboard) ? Operational
Communication & Collaboration Services ? Operational
90 days ago
100.0 % uptime
Today
Email / Mailing Lists ? Operational
EMU Today ? Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Hangouts Operational
Google Apps Maps Operational
Google Apps Sheets Operational
Google Apps Slides Operational
Phones (VoIP) ? Operational
VoiceMail ? Operational
www.emich.edu ? Operational
Z: Drive ? Operational
EMU Fax Service ? Operational
Confluence (Wiki) Operational
90 days ago
100.0 % uptime
Today
Network Services ? Operational
WiFi Network ? Operational
Wired Network ? Operational
VPN Access ? Operational
Campus Internet Link Operational
Student and Faculty Services Operational
Canvas ? Operational
Papercut ? Operational
Library Online Services ? Operational
Zoom Meeting Telephony Services Operational
Zoom Cloud Recording Operational
Zoom Zoom Meetings Operational
Zoom Zoom Video Webinars Operational
Zoom Web Client Operational
Zoom Live Streaming Operational
Starfish ? Operational
Zoom Web Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

IT Monthly Computing TEST System Maintenance Apr 4, 2025 13:00-17:00 EDT

In preparation for our monthly system maintenance next week, test system maintenance will be performed. Most test systems will be unavailable during a portion of this outage window.
Posted on Apr 02, 2025 - 09:55 EDT

EMU / Merit Internet Connectivity Apr 7, 2025 05:30-07:00 EDT

Maintenance will be performed on the primary internet link between EMU and Merit that will disrupt campus internet connectivity during the outage windows.

Please contact the Help Desk at (734) 487-2120 if you have any questions about this scheduled downtime. We appreciate your patience during this important and required network service outage.
Posted on Apr 02, 2025 - 09:59 EDT

EMU / Merit Internet Connectivity Apr 8, 2025 05:30-07:00 EDT

Maintenance will be performed on the primary internet link between EMU and Merit that will disrupt campus internet connectivity during the outage windows.

Please contact the Help Desk at (734) 487-2120 if you have any questions about this scheduled downtime. We appreciate your patience during this important and required network service outage.
Posted on Apr 02, 2025 - 10:00 EDT

IT Monthly Computing System Maintenance Apr 11, 2025 18:00 - Apr 12, 2025 00:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 02, 2025 - 10:09 EDT
Scheduled - Monthly maintenance of EMU's computing systems is routinely performed on Friday evening from 6 p.m. to midnight.

All planned maintenance for major EMU systems is scheduled in conjunction with the ERP-Business Operations Committee (BOC). The BOC includes representation from various campus units and Faculty Senate. Maintenance dates can be found on the Maintenance Calendar which is published annually in December for the coming calendar year.

Please contact the Help Desk at (734) 487-2120 if you have any questions about this scheduled downtime. We appreciate your patience during this important and required system outage.
Apr 02, 2025 - 09:55 EDT
Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025
EMU / Merit Internet Connectivity
Completed - The scheduled maintenance has been completed.
Apr 1, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 06:00 EDT
Scheduled - Maintenance will be performed on the primary internet link between EMU and Merit that will disrupt campus internet connectivity during the outage windows.

Please contact the Help Desk at (734) 487-2120 if you have any questions about this scheduled downtime. We appreciate your patience during this important and required network service outage.
Mar 31, 09:25 EDT
Mar 31, 2025
EMU / Merit Internet Connectivity
Completed - The scheduled maintenance has been completed.
Mar 31, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 06:00 EDT
Scheduled - Maintenance will be performed on the primary internet link between EMU and Merit that will disrupt campus internet connectivity during the outage windows.

Please contact the Help Desk at (734) 487-2120 if you have any questions about this scheduled downtime. We appreciate your patience during this important and required network service outage.
Mar 18, 10:37 EDT
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Banner and other Oracle database applications are offline
Resolved - This issue was resolved at approx. 5pm yesterday our monitoring since then has detected no further issues."
Mar 27, 11:02 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 17:04 EDT
Identified - We have identified a problem with network connectivity to services in our OCI Ashburn data center. We are working with the vendor to resume services as soon as possible.

Users off campus / not on VPN can access Banner SSB 8.x (For example for registration) or Employee Self Service (For example to submit timesheets).
Mar 26, 16:52 EDT
Update - We are investigating a connectivity issue with our Oracle Cloud databases and related applications.
Mar 26, 16:02 EDT
Investigating - Banner is currently unavailable while we investigate an issue with the cloud vendor.
Mar 26, 15:38 EDT
Mar 26, 2025
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025
Planned NETWORK downtime
Completed - The scheduled maintenance has been completed.
Mar 22, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 18:00 EDT
Scheduled - Maintenance of EMU's network equipment is scheduled for Friday, March 21, beginning at 6 p.m. and completing by midnight. During the maintenance all systems will remain online, but access to those systems will be disrupted as maintenance is performed.

Maintenance will be performed on several core network services related to Domain Name Service (DNS), Dynamic Host Configuration Protocol (DHCP), Network Time Protocol (NTP), and wireless network authentication services during this window. This work will affect wired and wireless network connectivity across the entire network during the window.

Maintenance will also be performed on the voice gateways for Pierce Hall which will cause at least one VoIP phone outage for phones in that facility at some point within this window. During the outage(s), VoIP phones will be unable to place or receive calls for up to 30 minutes.

This maintenance may be completed before the end of the allocated window. However, the full window is reserved in case issues emerge during the work. This maintenance is scheduled for this date and time to minimize impact on students, faculty and their access to campus services. Please plan to schedule work around these outages.

Cloud based services such as Google Mail and Canvas will remain accessible to anyone working from an off-campus location.

Please contact the Help Desk at (734) 487-2120 if you have any questions about this scheduled downtime. We appreciate your patience during this important and required system outage.
Mar 21, 08:46 EDT
Mar 21, 2025
ApplicationXtender
Resolved - No further issues have been reported since the patch was installed.
Mar 21, 17:26 EDT
Monitoring - According to the vendor (Ellucian) Google Chrome libraries for creating PDFs were updated last week, this affected the way it created PDFs which was causing issues with Xtender. The fix released by the vendor has now been installed. We will be monitoring closely for any potential further issues.
Mar 20, 11:32 EDT
Identified - Xtender is currently unavailable. We are working with the vendor to implement a fix.
Mar 20, 09:46 EDT
Monitoring - A fix has been implemented and we are currently monitoring the system closely.
Mar 19, 14:44 EDT
Investigating - Xtender is currently unavailable. We are investigating and working to resolve the issue.
Mar 19, 14:21 EDT
Mar 20, 2025
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