All Systems Operational

About This Site

This page is used to communicate both planned maintenance and unplanned outages affecting EMU I.T. computing systems.

All planned maintenance for major EMU systems is scheduled in conjunction with the ERP-Business Operations Committee (BOC). The BOC includes representation from various campus units and Faculty Senate. Maintenance dates can be found on the Maintenance Calendar which is published annually in December for the coming calendar year.

my.emich.edu Operational
I.T. Service Desk System Operational
Authentication, Accounts and Passwords Operational
CAS Authentication Operational
ADFS Authentication Operational
Duo Core Authentication Service Operational
Duo Push Delivery Operational
Duo SMS Message Delivery Operational
Duo Phone Call Delivery Operational
Microsoft EntraID SSO Services Operational
Administrative & Enterprise Systems Operational
Banner ERP Operational
Self Service Banner Operational
Applications Manager Operational
Banner Imaging Operational
Banner Reporting Operational
ePrint Operational
IRIM Operational
Transact (Blackboard) Operational
Communication & Collaboration Services Operational
Email / Mailing Lists Operational
EMU Today Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Hangouts Operational
Google Apps Maps Operational
Google Apps Sheets Operational
Google Apps Slides Operational
Phones (VoIP) Operational
VoiceMail Operational
www.emich.edu Operational
Z: Drive Operational
EMU Fax Service Operational
Confluence (Wiki) Operational
Zoom Web Portal Operational
Zoom Zoom Phone Operational
Zoom Calling (Inbound/Outbound) Operational
Zoom Devices (Softphones/Deskphones) Operational
Zoom Emergency Calling Operational
Zoom Zoom Meeting Invite Operational
Network Services Operational
WiFi Network Operational
Wired Network Operational
VPN Access Operational
Campus Internet Link Operational
Student and Faculty Services Operational
Canvas Operational
Papercut Operational
Library Online Services Operational
Zoom Meeting Telephony Services Operational
Zoom Cloud Recording Operational
Zoom Zoom Meetings Operational
Zoom Zoom Video Webinars Operational
Zoom Web Client Operational
Zoom Live Streaming Operational
Starfish Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Campus Cloud Tunnel Maintenance May 4, 2026 04:00-07:00 EDT

This maintenance may be completed before the end of the allocated window. However, the full window is reserved in case issues emerge during the work. This maintenance is scheduled for this date and time to minimize impact on students, faculty and their access to campus services. Please plan to schedule work around these outages.

Please contact the Help Desk at (734) 487-2120 if you have any questions about this scheduled downtime. We appreciate your patience during this important and required network service outage.

Posted on Apr 28, 2026 - 12:32 EDT

Campus DNS DHCP Network Maintenance May 5, 2026 04:00-07:00 EDT

This maintenance may be completed before the end of the allocated window. However, the full window is reserved in case issues emerge during the work. This maintenance is scheduled for this date and time to minimize impact on students, faculty and their access to campus services. Please plan to schedule work around these outages.

Please contact the Help Desk at (734) 487-2120 if you have any questions about this scheduled downtime. We appreciate your patience during this important and required network service outage.

Posted on Apr 28, 2026 - 12:34 EDT

Planned Network Maintenance May 8, 2026 18:00 - May 9, 2026 00:00 EDT

During the upcoming maintenance window, we will apply critical updates to the residential networks, the campus Wi-Fi systems, and the campus firewalls. Consequently, Wi-Fi and wired connectivity on the Administrative and Residential networks will be intermittently unavailable during the scheduled outage window.
Posted on Apr 30, 2026 - 06:40 EDT

Transact Card System Maintenance Jun 4, 2026 10:00 - Jun 6, 2026 10:00 EDT

During this window the Transact Card System will be upgraded by the vendor. ID Card readers will continue to function during the maintenance period.
Posted on Apr 20, 2026 - 09:28 EDT
May 1, 2026

No incidents reported today.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026
Completed - The scheduled maintenance has been completed.
Apr 25, 12:47 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 18:00 EDT
Scheduled - This is a special maintenance window needed to install critical upgrades to several Banner modules (General, Accts. Receivable, Finance, Human Resources/Payroll, Position Control, Student, and Financial Aid). These upgrades will begin on Friday, April 24 at 6:00 p.m. and will finish no later than Saturday, April 25 at 3:00 p.m. The upgrade was originally scheduled for Friday, April 17 & Saturday, April 18 and has been postponed for one week.
Apr 17, 22:53 EDT
Apr 24, 2026
Apr 23, 2026
Resolved - This incident has been resolved.
Apr 23, 17:13 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 23, 15:37 EDT
Investigating - We are aware of an issue with calling into/out of the AT&T / Cisco phones. We're working to identify and resolve the issue now.

Zoom phones are not affected by this issue other than not being able to make/receive calls to/from the AT&T/Cisco phones.

Apr 23, 13:22 EDT
Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026
Completed - The scheduled maintenance has been completed.
Apr 17, 22:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 18:00 EDT
Scheduled - Monthly maintenance of EMU's computing systems is routinely performed on Friday evening from 6 p.m. to midnight.

All planned maintenance for major EMU systems is scheduled in conjunction with the ERP-Business Operations Committee (BOC). The BOC includes representation from various campus units and Faculty Senate. Maintenance dates can be found on the Maintenance Calendar which is published annually in December for the coming calendar year.

Please contact the Help Desk at (734) 487-2120 if you have any questions about this scheduled downtime. We appreciate your patience during this important and required system outage.

Apr 8, 10:25 EDT