Eastern Michigan University I.T. Status

All Systems Operational

About This Site

This page is used to communicate both planned maintenance and unplanned outages affecting EMU I.T. computing systems.

All planned maintenance for major EMU systems is scheduled in conjunction with the ERP-Business Operations Committee (BOC). The BOC includes representation from various campus units and Faculty Senate. Maintenance dates can be found on the Maintenance Calendar which is published annually in December for the coming calendar year.

my.emich.edu Operational

I.T. Service Desk System Operational

Authentication, Accounts and Passwords Operational

CAS Authentication Operational

ADFS Authentication Operational

Duo Core Authentication Service Operational

Duo Push Delivery Operational

Duo SMS Message Delivery Operational

Duo Phone Call Delivery Operational

Administrative & Enterprise Systems Operational

Banner ERP Operational

Self Service Banner Operational

Applications Manager Operational

Banner Imaging Operational

Banner Reporting Operational

ePrint Operational

IRIM Operational

Transact (Blackboard) Operational

Communication & Collaboration Services Operational

Email / Mailing Lists Operational

EMU Today Operational

Google Apps Calendar Operational

Google Apps Docs Operational

Google Apps Drive Operational

Google Apps Gmail Operational

Google Apps Hangouts Operational

Google Apps Maps Operational

Google Apps Sheets Operational

Google Apps Slides Operational

Phones (VoIP) Operational

VoiceMail Operational

www.emich.edu Operational

Z: Drive Operational

Network Services Operational

WiFi Network Operational

Wired Network Operational

VPN Access Operational

Campus Internet Link Operational

Student and Faculty Services Operational

Canvas Operational

Papercut Operational

Library Online Services Operational

EMU Mobile Operational

Zoom Meeting Telephony Services Operational

Zoom Cloud Recording Operational

Zoom Zoom Meetings Operational

Zoom Zoom Video Webinars Operational

Zoom Web Portal Operational

Zoom Web Client Operational

Zoom Live Streaming Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 26, 2021

No incidents reported today.

Jan 25, 2021

Banner Forms / Admin Pages

Resolved - No further issues have occurred, we believe this is resolved.
Jan 25, 18:40 EST

Update - Additional memory added and restart completed. Banner system is now available. We will continue to monitor the system closely for any potential future issue.
Jan 22, 18:26 EST

Update - We will be adding memory to the Banner server this evening and will need to perform a restart to implement the change. The system will be unavailable beginning at 6pm for approx. 15 minutes will Banner Admin Pages is restarted.
Jan 22, 15:00 EST

Update - We have made another system adjustment and are continuing to monitor closely for any further potential issues.
Jan 22, 09:59 EST

Update - Restart complete. With this system restart we have modified a system setting as recommended by the vendor. We will continue to monitor the system closely for any further potential issues.
Jan 21, 13:45 EST

Update - We currently have reports that Banner performance is slow. We will be restarting the system momentarily. Banner will be available again in approx. 15 mins
Jan 21, 13:36 EST

Update - Latest fix from the vendor has been implemented and the system is available again. We will continue to monitor closely for any potential issues.
Jan 20, 18:59 EST

Update - Restart is taking a bit longer than originally expected and is still in progress.
Jan 20, 18:42 EST

Update - Restart in progress
Jan 20, 18:03 EST

Update - The system will be restarted and unavailable for approx. 15 minutes at 6pm this evening to implement a fix provided by the vendor
Jan 20, 17:30 EST

Update - We experienced another issue moments ago. The server has been restarted and the system is currently available. We are reporting these results to the vendor and will continue working with them on a resolution.
Jan 20, 09:43 EST

Update - We believe the issue has been resolved and continue to monitor the system closely.
Jan 19, 20:32 EST

Update - The vendor's fix has been implemented and the system is available. We will continue to monitor closely to confirm this has resolved the issues we were experiencing.
Jan 19, 12:54 EST

Update - System will be unavailable during a restart of the system to implement a fix provided by the vendor
Jan 19, 12:31 EST

Update - Banner Forms / Admin Pages will be unavailable at 12:30pm for approx. 15 minutes will a restart is performed to implement a fix from the vendor.
Jan 19, 12:05 EST

Update - We are continuing to monitor for any further issues.
Jan 19, 12:03 EST

Monitoring - Banner is experiencing intermittent issues. We are continuing to monitor the system while we work with the vendor on a resolution.
Jan 18, 15:59 EST

Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

Jan 21, 2021

Jan 20, 2021

Jan 19, 2021

Jan 18, 2021

Jan 17, 2021

No incidents reported.

Jan 16, 2021

Banner Admin Pages Issues

Resolved - As far as we can tell, admin page performance issues have been resolved.
Jan 16, 21:48 EST

Monitoring - We have been experiencing performance issues with Banner Admin Pages the last few days. Currently the system seems to be performing as expected. IT Staff are monitoring the issue and will post updates to this incident.
Jan 15, 14:10 EST

Jan 15, 2021

IT Monthly Computing System Maintenance

Completed - The scheduled maintenance has been completed.
Jan 15, 20:46 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 18:00 EST

Scheduled - Monthly maintenance of EMU's computing systems is routinely performed on Friday evening from 6 p.m. to midnight.

All planned maintenance for major EMU systems is scheduled in conjunction with the ERP-Business Operations Committee (BOC). The BOC includes representation from various campus units and Faculty Senate. Maintenance dates can be found on the Maintenance Calendar which is published annually in December for the coming calendar year.

Please contact the Help Desk at (734) 487-2120 if you have any questions about this scheduled downtime. We appreciate your patience during this important and required system outage.
Jan 6, 10:12 EST

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.