Eastern Michigan University I.T. Status

All Systems Operational

About This Site

This page is used to communicate both planned maintenance and unplanned outages affecting EMU I.T. computing systems.

All planned maintenance for major EMU systems is scheduled in conjunction with the ERP-Business Operations Committee (BOC). The BOC includes representation from various campus units and Faculty Senate. Maintenance dates can be found on the Maintenance Calendar which is published annually in December for the coming calendar year.

my.emich.edu Operational

I.T. Service Desk System Operational

Authentication, Accounts and Passwords Operational

CAS Authentication Operational

ADFS Authentication Operational

Duo Core Authentication Service Operational

Duo Push Delivery Operational

Duo SMS Message Delivery Operational

Duo Phone Call Delivery Operational

Administrative & Enterprise Systems Operational

Banner ERP Operational

Self Service Banner Operational

Applications Manager Operational

Banner Imaging Operational

Banner Reporting Operational

ePrint Operational

IRIM Operational

Communication & Collaboration Services Operational

Email / Mailing Lists Operational

EMU Today Operational

Google Apps Calendar Operational

Google Apps Docs Operational

Google Apps Drive Operational

Google Apps Gmail Operational

Google Apps Hangouts Operational

Google Apps Maps Operational

Google Apps Sheets Operational

Google Apps Slides Operational

Phones (VoIP) Operational

VoiceMail Operational

www.emich.edu Operational

Z: Drive Operational

Network Services Operational

WiFi Network Operational

Wired Network Operational

VPN Access Operational

Campus Internet Link Operational

Student and Faculty Services Operational

Canvas Operational

Papercut Operational

Library Online Services Operational

EMU Mobile Operational

Zoom Meeting Telephony Services Operational

Zoom Cloud Recording Operational

Zoom Zoom Meetings Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 5, 2020

No incidents reported today.

Apr 4, 2020

No incidents reported.

Apr 3, 2020

IT Monthly Computing System Maintenance

Completed - Maintenance has been completed and services are once again available.
Apr 3, 22:32 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 18:01 EDT

Scheduled - Monthly maintenance of EMU's computing systems is routinely performed on Friday evening from 6 p.m. to midnight.

All planned maintenance for major EMU systems is scheduled in conjunction with the ERP-Business Operations Committee (BOC). The BOC includes representation from various campus units and Faculty Senate. Maintenance dates can be found on the Maintenance Calendar which is published annually in December for the coming calendar year.

Please contact the Help Desk at (734) 487-2120 if you have any questions about this scheduled downtime. We appreciate your patience during this important and required system outage.
Mar 25, 10:31 EDT

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

IT Monthly Computing TEST System Maintenance

Completed - The scheduled maintenance has been completed.
Mar 30, 17:04 EDT

Update - All test systems are now online with the exception of Banner and Applications Manager. We expect those systems to be back online by 8am Monday morning.
Mar 27, 16:37 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 13:00 EDT

Scheduled - In preparation for our monthly system maintenance next week, test system maintenance will be performed. Most test systems will be unavailable during a portion of this outage window.
Mar 25, 10:26 EDT

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 26, 2020

Banner Job Processing & Self Service Banner Issues

Resolved - This incident has been resolved.
Mar 26, 16:28 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 15:53 EDT

Identified - We believe we have identified the issue and will be restarting Self Service Banner.
Mar 26, 15:31 EDT

Investigating - We are currently investigating this issue. It appears that Banner Job Submission and possibly Banner Self Service are experiencing issues.
Mar 26, 14:54 EDT

Mar 25, 2020

Downing Network Outage

Resolved - Power has been restored and the network is recovered.
Mar 25, 11:54 EDT

Identified - A network outage has been reported in Downing Hall. It has been determined that the outage is due to a power outage for the facility. Network should recover once power has been restored. We will continue to monitor.
Mar 25, 11:30 EDT

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

VoIP - T1 Circuit Down Loss of Redundancy 1 of 5

Resolved - ATT has completed (Pierce) dispatch. Line coding on Pri/t1 card has been configured and errors on controller have cleared.

ATT will hold tkt for 24 hours. Issue has been resolved.
Mar 22, 19:19 EDT

Identified - The issue has been identified by AT&T and in processed of being fixed. Tech was dispatched to EMU on 3/22 and replaced a T1 card. Additional configuration will need to be complete to fully restore by AT&T. Next Dispatch pending. Drop calls may result during peek voice traffic between EMU internal/external calls. Internal calls only will not be impacted. LOR as services is degraded only and not down hard.
Mar 22, 16:25 EDT