All Systems Operational

About This Site

This page is used to communicate both planned maintenance and unplanned outages affecting EMU I.T. computing systems.

All planned maintenance for major EMU systems is scheduled in conjunction with the ERP-Business Operations Committee (BOC). The BOC includes representation from various campus units and Faculty Senate. Maintenance dates can be found on the Maintenance Calendar which is published annually in December for the coming calendar year.

my.emich.edu ? Operational
I.T. Service Desk System ? Operational
Authentication, Accounts and Passwords ? Operational
CAS Authentication ? Operational
ADFS Authentication ? Operational
Duo Core Authentication Service Operational
Duo Push Delivery Operational
Duo SMS Message Delivery Operational
Duo Phone Call Delivery Operational
Administrative & Enterprise Systems Operational
Banner ERP ? Operational
Self Service Banner ? Operational
Applications Manager Operational
Banner Imaging ? Operational
Banner Reporting ? Operational
ePrint Operational
IRIM ? Operational
Transact (Blackboard) ? Operational
Communication & Collaboration Services ? Operational
Email / Mailing Lists ? Operational
EMU Today ? Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Hangouts Operational
Google Apps Maps Operational
Google Apps Sheets Operational
Google Apps Slides Operational
Phones (VoIP) ? Operational
VoiceMail ? Operational
www.emich.edu ? Operational
Z: Drive ? Operational
Network Services ? Operational
WiFi Network ? Operational
Wired Network ? Operational
VPN Access ? Operational
Campus Internet Link Operational
Student and Faculty Services Operational
Canvas ? Operational
Papercut ? Operational
Library Online Services ? Operational
EMU Mobile ? Operational
Zoom Meeting Telephony Services Operational
Zoom Cloud Recording Operational
Zoom Zoom Meetings Operational
Zoom Zoom Video Webinars Operational
Zoom Web Portal Operational
Zoom Web Client Operational
Zoom Live Streaming Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 26, 2021

No incidents reported today.

Jan 25, 2021
Resolved - No further issues have occurred, we believe this is resolved.
Jan 25, 18:40 EST
Update - Additional memory added and restart completed. Banner system is now available. We will continue to monitor the system closely for any potential future issue.
Jan 22, 18:26 EST
Update - We will be adding memory to the Banner server this evening and will need to perform a restart to implement the change. The system will be unavailable beginning at 6pm for approx. 15 minutes will Banner Admin Pages is restarted.
Jan 22, 15:00 EST
Update - We have made another system adjustment and are continuing to monitor closely for any further potential issues.
Jan 22, 09:59 EST
Update - Restart complete. With this system restart we have modified a system setting as recommended by the vendor. We will continue to monitor the system closely for any further potential issues.
Jan 21, 13:45 EST
Update - We currently have reports that Banner performance is slow. We will be restarting the system momentarily. Banner will be available again in approx. 15 mins
Jan 21, 13:36 EST
Update - Latest fix from the vendor has been implemented and the system is available again. We will continue to monitor closely for any potential issues.
Jan 20, 18:59 EST
Update - Restart is taking a bit longer than originally expected and is still in progress.
Jan 20, 18:42 EST
Update - Restart in progress
Jan 20, 18:03 EST
Update - The system will be restarted and unavailable for approx. 15 minutes at 6pm this evening to implement a fix provided by the vendor
Jan 20, 17:30 EST
Update - We experienced another issue moments ago. The server has been restarted and the system is currently available. We are reporting these results to the vendor and will continue working with them on a resolution.
Jan 20, 09:43 EST
Update - We believe the issue has been resolved and continue to monitor the system closely.
Jan 19, 20:32 EST
Update - The vendor's fix has been implemented and the system is available. We will continue to monitor closely to confirm this has resolved the issues we were experiencing.
Jan 19, 12:54 EST
Update - System will be unavailable during a restart of the system to implement a fix provided by the vendor
Jan 19, 12:31 EST
Update - Banner Forms / Admin Pages will be unavailable at 12:30pm for approx. 15 minutes will a restart is performed to implement a fix from the vendor.
Jan 19, 12:05 EST
Update - We are continuing to monitor for any further issues.
Jan 19, 12:03 EST
Monitoring - Banner is experiencing intermittent issues. We are continuing to monitor the system while we work with the vendor on a resolution.
Jan 18, 15:59 EST
Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021
Jan 21, 2021
Jan 20, 2021
Jan 19, 2021
Jan 18, 2021
Jan 17, 2021

No incidents reported.

Jan 16, 2021
Resolved - As far as we can tell, admin page performance issues have been resolved.
Jan 16, 21:48 EST
Monitoring - We have been experiencing performance issues with Banner Admin Pages the last few days. Currently the system seems to be performing as expected. IT Staff are monitoring the issue and will post updates to this incident.
Jan 15, 14:10 EST
Jan 15, 2021
Completed - The scheduled maintenance has been completed.
Jan 15, 20:46 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 18:00 EST
Scheduled - Monthly maintenance of EMU's computing systems is routinely performed on Friday evening from 6 p.m. to midnight.

All planned maintenance for major EMU systems is scheduled in conjunction with the ERP-Business Operations Committee (BOC). The BOC includes representation from various campus units and Faculty Senate. Maintenance dates can be found on the Maintenance Calendar which is published annually in December for the coming calendar year.

Please contact the Help Desk at (734) 487-2120 if you have any questions about this scheduled downtime. We appreciate your patience during this important and required system outage.
Jan 6, 10:12 EST
Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.