Banner, Xtender, AppMan Connectivity Issue

Incident Report for Eastern Michigan University I.T.

Resolved

This incident has been resolved.

Posted Jan 30, 2024 - 14:35 EST

Update

A fix has been implemented by the vendor. We are monitoring to confirm resolution.

Posted Jan 30, 2024 - 11:45 EST

Monitoring

Our vendor is experiencing issues and we are monitoring this closely. We appreciate your consideration.

Posted Jan 30, 2024 - 11:38 EST

Update

We have identified an issue with the connection to the OCI environment. We are currently working to resolve this issue

Posted Jan 30, 2024 - 10:18 EST

Identified

We have identified a problem with Banner services while using VPN.

Posted Jan 30, 2024 - 10:17 EST

Investigating

We are currently investigating this issue.

Posted Jan 30, 2024 - 09:50 EST

This incident affected: Administrative & Enterprise Systems (Banner ERP, Applications Manager, Banner Imaging).