Authentication / Login Issue

Incident Report for Eastern Michigan University I.T.

Resolved

Duo believes the issues is resolved.
Posted Feb 23, 2026 - 16:03 EST

Update

We are continuing to monitor for any further issues.
Posted Feb 23, 2026 - 16:03 EST

Monitoring

Duo has implemented a fix and is monitoring the results.
Posted Feb 23, 2026 - 11:39 EST

Update

Duo is investigating the issue. Other institutions are also reporting similar authentication failures.
Posted Feb 23, 2026 - 10:25 EST

Investigating

We are receiving reports of "Gateway Time-Out" errors when attempting to connect to some applications (VPN, some SSO apps). We're current investigating the cause of the issue.
Posted Feb 23, 2026 - 09:23 EST
This incident affected: Authentication, Accounts and Passwords (Duo Core Authentication Service, Duo Push Delivery, Microsoft EntraID SSO Services).
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