IT Service Desk (Samanage) Software issues

Incident Report for Eastern Michigan University I.T.

Resolved

This incident has been resolved.

Posted Oct 09, 2020 - 15:13 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 09, 2020 - 12:17 EDT

Investigating

We are currently investigating this issue.

Posted Oct 09, 2020 - 11:58 EDT

This incident affected: I.T. Service Desk System.